Privacy Policy
How we collect, use, and protect your information.
Information We Collect
The Financial Services Regulatory Commission (FSRC) collects information to provide better services to our users and to fulfill our regulatory mandate. We collect information in the following ways:
- Information you provide: When you register for an account, submit an application, or contact us, we collect personal information such as your name, email address, phone number, and professional details.
- Application data: For licensing and registration purposes, we collect business information, financial data, and supporting documentation as required by law.
- Automatically collected information: We automatically collect certain information about your device and how you interact with our website, including IP address, browser type, and pages visited.
How We Use Your Information
We use the information we collect for the following purposes:
- Processing license applications and regulatory filings
- Conducting due diligence and fit-and-proper assessments
- Communicating with you about regulatory matters
- Fulfilling our statutory obligations under financial services legislation
- Improving our website and services
- Analyzing website usage to enhance user experience
- Preventing fraud and ensuring the security of our systems
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- Government agencies: We may share information with other government agencies as required by law or to serve you more efficiently.
- Regulatory cooperation: We may share information with other regulatory bodies pursuant to memoranda of understanding or international agreements.
- Legal requirements: We may disclose information when required by law, court order, or government regulation.
- Service providers: We may share information with trusted third parties who assist us in operating our website, provided they agree to keep this information confidential.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure access controls and authentication
- Regular security assessments and audits
- Staff training on data protection
- Physical security measures for our premises
Your Rights
Subject to applicable laws and regulations, you have the following rights regarding your personal information:
- Access your personal information held by us
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Object to certain processing of your information
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the details provided below.
Changes to This Policy
We reserve the right to update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our website after any changes indicates your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Financial Services Regulatory Commission
Royal Palm Place
Friars Hill Road
St. John's, Antigua
Email: info@fsrc.gov.ag
Phone: 1-268-481-3300